The Birmingham 311 Citizen Portal serves as the gateway to City government for requests for services including broken traffic signals, pothole repair or other street defects, graffiti removal, report of abandoned vehicles, unsafe/improper residential maintenance conditions, complaints, etc. The requests for service through 311 generally have expected timeframes for action and/or resolution. This information can be provided by the 311 Operator. When submitting a request for service you will be provided with a reference number to track the status of your request at your convenience by calling our Call Center and/or via our website.- if you are a registered user (the website is accessible 24 hours a day).
You can now submit city service requests ONLINE! Clickhere to get started.
Report City Problems to the Birmingham 311 Call Center